Privacy Statement

Last Updated: October 2026

The Prostate Cancer Foundation of New Zealand - Te Kāhui Mate Pukupuku Repe Tātea o Aotearoa Manatōpū, (PCFNZ) is committed to safeguarding the personal information of those with whom it deals with openness and transparency in compliance with the New Zealand Privacy Act 2020. This privacy statement explains how we manage your personal information.

We operate two customer-facing brands: Prostate Cancer Foundation NZ and Testicular Cancer NZ - Mate Pukupuku Raho Aotearoa (TCNZ), reflecting a whole-of-life approach to men’s health. Not only providing vital support, education and information to patients, their families and whānau, we strive through both brands to reduce the impact prostate and testicular cancer may have by raising awareness, funding NZ-based research and advocating for improved standards of care.

This privacy statement applies to personal information collected about:

• Patients
• Families and whānau
• Medical practitioners and treatment providers
• Supporters and volunteers
• Members of the public.

What personal information do we collect?

We mainly collect personal information about you when you engage with us through various channels. Personal information may be collected on our behalf by authorised third parties, for example through face-to-face fundraisers.

The information collected depends on the type of services used. The personal information we may collect includes:

• Your name
• Your contact details, including address, email or phone number
• Details about your family and whānau
• Medical information including photos and videos
• Financial information including donation details
• Order details
• Details of any events or groups you have registered for, including dietary requirements, photos and videos
• Feedback provided to us including through surveys and group discussions
• Staff and volunteer information
• Details about your computer and browser
• Your interactions with our website and emails, including the pages you click on and emails you open.

The majority of personal information is collected directly from you. However, personal information may also be collected from:

• Patients, family and whānau
• A party related to the patient, family or whānau such as a personal representative
• Medical practitioners or treatment providers
• A publicly available source, including social media.

We use social networking services such as Meta, Twitter, YouTube, LinkedIn and Instagram to communicate about our work, to raise awareness of events and for fundraising campaign purposes. The social networking service concerned may collect your personal information for its own purposes as detailed in their Privacy Statement.

Depending on the services being sought or used the provision of personal information may be optional. However, if certain personal information is not provided, we may not be able to provide the services sought.

We use your personal information for a variety of reasons including:

• Enabling you to engage with our services, purchase our products and deal with administrative issues
• Answering your inquiries
• Raising funds to support our work
• Administering our membership programme
• Enabling you to enter contests, promotions, or events that we promote or run
• Providing you with information about services or events, including those of selected partners
• Delivering and measuring the effectiveness of advertising and awareness campaigns we serve to you and others
• Undertaking research into prostate or testicular cancer
• Making improvements to our services and customer support processes
• Administering our website for internal operations, including troubleshooting, data analysis, testing, research, security and statistical purposes
• Recruitment of staff and volunteers
• Meeting our legal or compliance obligations
• Managing and resolving any legal or commercial complaints and issues
• Enforcing the law.

We may send marketing or promotional communications to you by email or text where you have indicated you would like to receive these. If you do not wish to receive such communications, please contact us and we will respect your request and cease future communications. You can also unsubscribe via the relevant link in the communication you received.

We use cookies for a variety of purposes including to make your online experience more efficient and enjoyable. You may choose which cookies you wish to accept. If you do not accept all cookies, please be aware that you may lose some of the functionality of the website.

We work with third party suppliers who may also set cookies on our website, for example Google Analytics and Meta. These third party suppliers are responsible for the cookies they set on our site. If you want further information, please go to the website for the relevant third party.

We may share your information in the following circumstances:

• Any person you authorise.
• With payment providers in order to make payment.
• If you have shared your personal stories relating to prostate cancer or testicular cancer, we will only share these stories (in any way, shape or form) with your expressed written permission. This includes any images or video footage.
• If you voluntarily enter fundraisers, contests, promotions, or events that we promote or run, we may publicly disclose the name, location and amount raised.
• If you make a donation, with your consent, we may publicly disclose your name, location and amount donated.
• To advertisers and advertising networks that require data to select and serve relevant adverts to you and others.
• Subject to your opt-in and/or opt-out rights, to third parties for their own marketing purposes such as co-sponsors of events or activities.
• Where you have opted for products to be delivered to you, we may share your information with the delivery company to enable management of the delivery, including tracking.
• Where you have consented to receive marketing text messages, we may share your information with the platform provider to enable delivery of messages.
• Where we are using Google Analytics your information will be disclosed to GOOGLE for use as detailed within Google’s Privacy Policy, Google may share this information publicly and with their partners.
• To law enforcement, regulatory bodies, legal advisors or similar third parties.
• To allow us to complete pre-employment checks including confirming your criminal history, obtaining your credit rating and checking your references.

We do not disclose your personal information to any third party other than those described previously, subject to where we are legally required to do so or where you have provided consent.

We take all reasonable measures to ensure the security of your personal information that is held by us from such risks as loss, misuse, unauthorised access, disclosure, alteration and destruction.

We will keep your personal information for only as long as is necessary to achieve the purpose for which it was collected.

You have the right to ask for a copy of your personal information or request that we correct it. If you would like a copy of your personal information or wish to have it corrected, please contact us.

In the first instance, please contact us at:

Phone: 09 415 2407 
Email: privacy@prostate.org.nz  
Post: The Privacy Officer, PO Box 301313, Albany, Auckland, 0752  

Alternatively, you have the right to make a complaint to the Office of the Privacy Commissioner - www.privacy.org.nz

We may change this statement from time to time in the future. Any such changes will be posted here. We advise you to check back frequently to see any updates or changes.